REPUBLIC OF KENYA

 

 

 

COMPETENCY BASED MODULAR CURRICULUM

 

FOR

 

COUNSELLING

 

KNQF LEVEL 6 CYCLE 3

 

ISCED PROGRAMME CODE: 0923 554A

 

 

TVET CDACC 

P.O. BOX 15745-00100 

NAIROBI

 

 

First Published 2025

©2025, TVET CDACC

 

All rights reserved. No part of this curriculum may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods without the prior written permission of the TVET CDACC, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law. For permission requests, write to the Council Secretary/CEO, at the address below:

 

Council Secretary/CEO  

TVET Curriculum Development, Assessment and  

Certification Council  

P.O. Box 15745–00100 Nairobi, Kenya  

Email: info@tvetcdacc.go.ke

 

 

 

 

 

 

 

             

FOREWORD

Provision of quality education and training is fundamental to the Government’s overall strategy for socio-economic development. Quality education and training contribute to achievement focused on Kenya’s development blueprint and sustainable development goals.    

Reforms in the education and training sector are necessary for the achievement of Kenya Vision 2030 and meeting the provisions of the Constitution of Kenya. The education sector had to be aligned to the Constitution and this resulted in the formulation of the Policy Framework for Reforming Education and Training (Sessional Paper No. 1 of 2019). A key feature of this policy is the change in the design and delivery of TVET training.  This policy document requires that training in TVET be competency-based, curriculum development be industry-led, certification be based on demonstration of competence and mode of delivery that allows for multiple entry and exit in TVET programs.   

These reforms demand that Industry takes a leading role in curriculum development to ensure the curriculum addresses its competence needs. It is against this background that this Curriculum has been developed.    

It is my conviction that this curriculum will play a great role in the development of competent human resource for the mental health sector’s growth and sustainable development.  

 

 

PRINCIPAL SECRETARY  

STATE DEPARTMENT FOR TVET MINISTRY OF EDUCATION  

             


PREFACE

 

Kenya Vision 2030 aims to transform Kenya into a newly industrializing middle-income country, providing high-quality life to all its citizens by the year 2030.  Kenya intends to create  globally competitive and adaptive human resource base to meet the requirements of a rapidly industrializing economy through lifelong education and training. TVET has a responsibility to facilitate the process of inculcating knowledge, skills, and worker behaviour necessary for catapulting the nation to a globally competitive country, hence the paradigm shift to embrace Competency-Based Education and Training (CBET). 

TVET Act, CAP 210A and Sessional Paper No. 1 of 2019 on Reforming Education and Training in Kenya for Sustainable Development emphasized the need to reform curriculum development, assessment, and certification. This called for a shift to CBET to address the mismatch between skills acquired through training and skills needed by industry, as well as increase the global competitiveness of the Kenyan labour force.

This curriculum has been developed in adherence to the Kenya National Qualifications Framework and CBETA standards and guidelines. The curriculum is designed and organized into Units of Learning with Learning Outcomes, suggested delivery methods, learning resources, and methods of assessing the trainee’s achievement. In addition, the units of learning have been grouped in modules to concretize the skills acquisition process and streamline upskilling. 

I am grateful to all expert trainers and everyone who played a role in translating the Occupational Standards into this competency-based modular curriculum.

 

 

 

CHAIRPERSON 

TVET CDACC

 

             

ACKNOWLEDGEMENT

This curriculum has been designed for competency-based training and has independent units of learning that allow the trainee flexibility in entry and exit. In developing the curriculum, significant involvement and support were received from industry and various organizations.  

I appreciate National Counselling Sector Skills Committee who enabled the development of this curriculum.   I recognize with appreciation the role of the SSC in ensuring that competencies required by the industry are addressed in this curriculum. 

I also thank all stakeholders in the Counselling sector for their valuable input and all those who participated in the process of developing this curriculum.  

I am convinced that this curriculum will go a long way in ensuring that workers in the Counselling sector will acquire competencies that will enable them to perform their work more efficiently.  

 

 

 

 

CEO/COUNCIL SECRETARY

TVET CDACC

             

TABLE OF CONTENTS

FOREWORD....................................................................................................... iii

ACKNOWLEDGEMENT...................................................................................... v

TABLE OF CONTENTS...................................................................................... vi

ABBREVIATIONS AND ACRONYMS.............................................................. viii

KEY TO ISCED UNIT CODE.............................................................................. ix

COURSE OVERVIEW.......................................................................................... x

MODULE I........................................................................................................... 1

BASIC COUNSELLING SERVICES..................................................................... 2

COMMUNICATION SKILLS............................................................................... 6

DIGITAL LITERACY......................................................................................... 10

MODULE II........................................................................................................ 25

PSYCHOLOGICAL FIRST AID (PFA) SERVICES.............................................. 26

ENTREPRENEURIAL SKILLS........................................................................... 29

COMMUNITY COUNSELLING......................................................................... 33

MODULE III....................................................................................................... 38

ADMINISTRATIVE SERVICES IN COUNSELLING FACILITIES...................... 39

WORK ETHICS AND PRACTICES..................................................................... 42

MODULE IV....................................................................................................... 46

CLIENT ASSESSMENT...................................................................................... 47

CAREER GUIDANCE AND COUNSELLING..................................................... 54

WORKPLACE COUNSELLING.......................................................................... 60

SPECIAL NEEDS AND DISABILITY COUNSELLING....................................... 64

MODULE V........................................................................................................ 71

MARRIAGE AND FAMILY COUNSELLING..................................................... 72

CHILD AND ADOLESCENT COUNSELLING................................................... 79

ADDICTION COUNSELLING............................................................................ 86

LOSS, GRIEF AND BEREAVEMENT COUNSELLING...................................... 93

MODULE VI..................................................................................................... 100

RESEARCH IN COUNSELLING....................................................................... 101

MENTAL ILLNESSES COUNSELLING............................................................ 105

CRISIS AND TRAUMA COUNSELLING.......................................................... 112

COUNSELLING SERVICES MANAGEMENT.................................................. 118

 

 

 

 

 

             

ABBREVIATIONS AND ACRONYMS

AIDS             Acquired Immunodeficiency Syndrome  

BC                   Basic Unit 

CBET              Competency Based Education and Training

CDACC          Curriculum Development Assessment Certification Council 

CEO                Council Secretary 

CO                  Counselling

CPSY              Counselling Psychology

CU                  Curriculum

DSM                Diagnostic and Statistical Manual of Mental Disorder

HE                   Health 

HIV                 Human Immunodeficiency Virus 

KCPA             Kenya Counselling Psychological Association 

KCSE              Kenya Certificate of Secondary Education

KNQA            Kenya National Qualifications Authority

PESTEL          Political Environmental Social Technological Economic Legal 

PFA                 Psychological First Aid 

PPE                 Personal Protective Equipment

PTSD               Post Traumatic Stress Disorder

PSY                 Psychology

Q&A               Questions and Answer

SSAC              Sector Skills Advisory Committee

SWOT             Strength Weakness Opportunity Threat 

TVET              Technical and Vocational Education and Training

KEY TO ISCED UNIT CODE

 

 

 

 

 

             

COURSE OVERVIEW

Counselling Level 6 qualification consists of competencies that a person must have to be licensed to provide counselling services. The counselor must be able to demonstrate underpinning knowledge and competence in supporting or enabling the use of counselling skills, carryout client assessment, provide specialized counselling care for specific mental health needs, and coordinate Installation operation, and maintenance counselling activities.

Counselling Level 6 qualification comprises of the following units of learning:

MODULAR UNIT SUMMARY 

USCED 

Unit Code 

TVET CDACC 

Unit Code

Units Title 

Unit

Duration

(Hours)

Credit Factor

MODULE I

0923 451 01A

HW/CU/CP/CR/01/5/MA

Basic Counselling Services

260

26

0031 441 02A

HW/CU/CP/BC/02/5/MA

Communication Skills

40

4

0611 441 03A

HW/CU/CP/BC/03/5/MA

Digital Literacy 

40

4

MODULE II

0923 451 04A

HW/CU/CP/CC/01/5/MA

Psychological First Aid (PFA) Services

110

11

0413 441 05A

HW/CU/CP/BC/03/5/MA

Entrepreneurial Skills

60

4

0923 451 06A

HW/CU/CP/CR/02/5/MA

Community Counselling

110

11

MODULE III

0923 451 07A

HW/CU/CP/CR/03/5/MA

Counsellor’s Administrative Duties 

280

28

0031 451 08A

HW/CU/CP/BC/03/5/MA

Work Ethics and Practices

40

4

 

 

 

 

 

MODULE IV

0923 551 09A

HW/CU/CP/CR/01/6/MA

Client Assessment

150

15

0923 551 10A

HW/CU/CP/CR/02/6/MA

Career Guidance and Counselling

120

12

0923 551 11A

HW/CU/CP/CR/03/6/MA

Work Place Counselling

110

11

0923 551 12A

HW/CU/CP/CR/04/6/MA

Special Needs and Disability Counselling

120

12

MODULE V

 

 

0923 551 13A

HW/CU/CP/CR/05/6/MA

Marriage and Family Counselling

140

14

0923 551 14A

HW/CU/CP/CR/06/6/MA

Child and Adolescent Counselling

140

14

0923 551 15A

HW/CU/CP/CR/07/6/MA

Addiction Counselling

130

13

0923 551 16A

HW/CU/CP/CR/08/6/MA

Loss, Grief and

Bereavement Counselling

140

14

MODULE VI

 

 

0111 541 17A

HW/CU/CP/CR/09/6/MA

Counselling Research Methods

120

12

0923 551 18A

HW/CU/CP/CR/10/6/MA

Mental Illnesses Counselling

        140

14

0923 551 19A

HW/CU/CP/CR/11/6/MA

Crisis and Trauma Counselling

130

13

0923 551 20A

HW/CU/CP/CR/12/6/MA

Counselling Services

Management

100

10

Sub Total

2480

94

Industry Training

480

48

GRAND TOTAL

2960

296

 

Entry Requirements

An individual entering this course should have any of the following minimum requirements:

a)               Kenya Certificate of Secondary Education (K.C.S.E.) with a minimum mean grade of C- (minus), 

Or

b)              Certificate in Counselling KNQF Level 5 or in related trade area;

Or

c)               Any other equivalent qualification as determined by TVETA.

Trainer Qualification 

Qualifications of a trainer for this course include:

a) Possession of a higher qualification than Counselling level 6 or in related trade area; and     b) Licensed by TVETA.

 

Industrial Training

An individual enrolled in this course will be required to undergo Industrial attachment for a minimum period of 480 hours in a counselling sector. The industrial training may be taken after completion of all units for those pursuing the full qualification or be distributed equally in each unit for those pursuing part qualification. In the case of dual training model, industrial training shall be as guided by the dual training policy.

Assessment

The course shall be assessed formatively and summatively: 

a)     During formative assessment, all performance criteria shall be assessed based on performance criteria weighting. 

b)     Summative assessment shall focus more on critical aspects of the Unit of competency. 

c)     During summative assessment, basic and common units shall be integrated or assessed concurrently with the core units.

d)     Formative and summative assessment weights shall constitute 60% and 40% of the overall score, respectively.

e)     Theoretical and practical weighting for each unit of learning shall be as follows:

i)            30:70 for units in module I, module II and module III;

ii)          40:60 for units in module IV, module V and module VI

For a candidate to be declared competent in a unit of competency, the candidate must meet the following conditions:

i)      Obtained at least 40% in theory assessment in formative and summative assessments.

ii)    Obtained at least 50% in practical assessment in formative and summative assessment where applicable.

iii)   Obtained at least 50% in the weighted results between formative assessment and summative assessment where the former constitutes 60% and the latter 40% of the overall score.

(f)    Assessment performance rating for each unit of competency shall be as follows:

 

MARKS 

COMPETENCE RATING

80 -100

Attained Mastery

65 - 79

Proficient

50 - 64

Competent

49 and below

Not Yet Competent

Y

Assessment Malpractice/Irregularities

 

(g)   Assessment for Recognition of Prior Learning (RPL) shall not apply in this qualification.

 

Certification

A candidate will be issued with a Certificate of Competency upon demonstration of competence in a core Unit of Competency. To be issued with the Kenya National TVET Certificate in Counselling Level 6, the candidate must demonstrate competence in all the Units of Competency as given in the qualification pack. Statement of Attainment certificate may be awarded upon demonstration of competence in certifiable element within a unit.

These certificates shall be issued by TVET CDACC


 

 

 

 

 

 

 

MODULE I

             

BASIC COUNSELLING SERVICES

TVET CDACC UNIT CODE: HW/CU/CP/CR/01/5/MA

ISCED UNIT CODE: 0923 451 01A

Relationship to Occupational Standards

Duration of Unit: 260 hours

Unit Description 

This unit describes the competencies required to provide basic counselling services. It involves preparing to provide basic counselling services, providing basic counselling services, evaluating counselling services and terminating counselling services

 Summary of learning outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Set up for counselling session

30

2.    

Provide basic counselling services 

100

3.

Evaluate counselling services

70

4.     

Apply Ethical principles and professional standards in counselling

30

5

Terminate counselling services

30

Total

260

 

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment Methods

1. Set up for counselling

session             

1.1 Counselling venue preparation Types and use of counselling tools e.g. 

•        Consent form

•        Contract form

•        Observation

•        Oral questioning

•        Written tests

•        Audio-visual reviews

 

 

•        Intake form

1.2 Types and use of assessment tools e.g. 

•        Personality tests

•        Anxiety tests

•        PTSD tests

•        Suicidality tests

•        Role plays

•        Case studies 

2.         Provide            basic counselling services 

 

2.1Introduction to counselling

2.2 Meaning of counselling 2.3Counselling concepts and principles

2.4Application of:

•        Human development

concepts to counselling

•        Contextual issues

•        Theories of counselling e.g. psychoanalytic, behavioural and humanistic approaches

•        Basic counselling skills and techniques

2.5 Counselling process 

•        Reviewing client assessment

•        Intake process 

•        Collecting client’s bio data

•        Relationship building

•        Developing a counselling plan

•        Providing individual counselling

•        Providing group counselling

•        Providing client referral 

•        Providing client follow up 

•       Observation

•       Oral questioning

•       Written tests

•       Audio-visual reviews

•       Role plays

•       Case studies

3.Evaluate counselling services

 

3.1 Use of evaluation tools

•        Types of evaluation

•        Client evaluation

•        Counselor evaluation 

•        Counselor supervision

•     Observation

•     Oral questioning

•     Written tests

•     Audio-visual reviews

•     Role plays

 

 

 

• Case studies

4. Apply Ethical principles and professional standards in counseling

 

a. Explore core ethical principles  4.2Examine different ethical theories 

4.3Apply relevant codes of ethics and professional standards within the counseling field.  4.4Make Ethical Decisions:

§  Develop a process for identifying and analyzing ethical dilemmas. 

§  Apply ethical principles and codes of conduct to specific situations. 

§  Consider the potential consequences of different courses of action. 

Address Specific Ethical Issues in Counseling:

Understand relevant laws and regulations impacting counseling practice. 

•     Observation

•     Oral questioning

•     Written tests

•     Audio-visual reviews

•     Role plays

•     Case studies

5. Terminate counselling services

 

5.1Termination process

5.2 Counselling report preparation and sharing

•     Observation

•     Oral questioning

•     Written tests

•     Audio-visual reviews

•     Role plays

•     Case studies

 

Suggested Methods of Instruction

•        Facilitation of theory by trainer 

•        Demonstration of task by trainer

•        Practice by trainee

•        Role plays

•        Case studies

•        Audio-visuals presentations Recommended Resources

•        Counselling venue

•        Counselling tools e.g. consent form, intake form, contract form

•        Assessment tools e.g. Personality tests, Psychometric tests, DSM

•        Audio-visual equipment

•        Training aids

•        Reference materials

             

COMMUNICATION SKILLS  

TVET CDACC UNIT CODE: HW/CU/CP/BC/02/5/MA

UNIT CODE 0031 441 02A

 

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Communication Skills

 

Duration of Unit: 40 hours

 

Unit Description

This unit covers the competencies required to apply communication skills. It involves applying communication channels, written, non-verbal, oral, and group communication skills.

 

Summary of learning outcomes

By the end of this unit of learning, the trainee should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Apply communication channels

10

2.    

Apply written communication skills

12

3.

 Apply non-verbal communication skills

4

4.

Apply oral communication skills

4

5.

Apply group communication skills

10

Total

40

 

 

 

 

 

Learning Outcomes, Content, and Suggested Assessment Methods

Learning Outcome

 

Content

Suggested Assessment

Methods

1.  Apply communication channels

2

3

1.1 Communication process

1.2 Principles of effective communication

1.3 Channels/medium/modes of communication

1.4 Factors to consider when selecting a channel of

communication

1.5 Barriers to effective communication

1.6 Flow/patterns of communication            Sources of information

     Organizational policies

•        Oral questions

•        Written assessment

•        Observation

•        Portfolio of Evidence

•        Practical assessment

•        Third party report

2. Apply written communication

skills

 

2.1 Types of written communicati on

2.2 Elements of communicat

ion

2.3 Organizatio n requirement

s for written

communicat

ion

•        Oral assessment

•        Written assessment

•        Observation

•        Portfolio of Evidence

•        Practical assessment

•        Third party report

3. Apply non-verbal communication

skills

 

3.1 Utilize body language and 3.2 Nonverbal communication techniques

•        Oral assessment

•        Written assessment


 

3.3Apply body posture

3.1 Apply workplace dressing code

Observation

Portfolio of Evidence

Practical assessment

 

 

Third party report

4. Apply oral communication

skills

4.1 Types of oral communication pathways

4.2 Effective questioning techniques

4.3 Workplace etiquette

4.4 Active listening

Oral assessment

Written assessment

Observation

Portfolio of Evidence

Practical assessment

Third party report

5. Apply group discussion skills

5.1 Establishing rapport

5.2 Facilitating resolution of issues

5.3 Developing action plans

5.4 Group organization techniques

5.5 Turn-taking techniques

5.6 Conflict resolution techniques

5.7 Team-work

• •

Oral assessemnt

Written assessment

Observation

Portfolio of

Evidence

Practical assessment

Suggested Methods of Instruction

•        Discussion

•        Roleplaying

•        Simulation

•        Direct instruction

•        Demonstration

•        Field trips

 

Recommended Resources for 25 trainees

 

 

General Resources

Tools and Equipment

Materials and Supplies

25 Desktop computers/laptops

Mobile phones

Flashcards

Internet connection

 

Flip charts

1 Projector

1 Printer

 

2 packets of assorted colors of whiteboard marker pens

1 Whiteboard

 

Printing papers

Report writing templates

 

 

 

           

DIGITAL LITERACY 

TVET CDACC UNIT CODE: HW/CU/CP/BC/01/5/MA

UNIT CODE 0611 441 03A

DURATION OF UNIT: 40 HOURS

Relationship to Occupational Standards

This unit addresses the unit of competency: Digital Literacy

Unit Description

This unit covers the competencies required to demonstrate digital literacy. It involves operating computer devices, solving tasks using the Office suite, accessing online/offline data and information, performing online communication and collaboration, applying cybersecurity skills and performing jobs online. It also involves applying job entry techniques.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.   

Operate computer devices

6

2.     

 

Solve task using office suite

14

 

Manage data and information

6

3.  

Apply cyber security skills

4

4.  

Online collaboration and communication

4

5.  

 Perform online jobs

4

6.  

Apply job entry techniques

2

 

Total

40

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcomes

Content

Suggested Assessment

Methods

1.  Operate computer devices

Theory 

1.1  Computer devices

1.1.1 Definition of terms 

1.1.1.1 Digital literacy

1.1.1.2 Computer systems

1.1.1.3  Information communication technology (ICT)

1.1.2 Importance of Information and Communication Technology

1.1.3 Functions and uses of computers 

1.1.4 History of computers

1.1.5 Classifications of computers

1.1.6 Components of computer system

1.1.7 Computer Hardware 

1.1.7.1 System unit 

1.1.7.2 Input devices 

1.1.7.3 Output devices 

1.1.7.4 Storage Devices 

1.1.7.5 Computer ports 

1.1.8  Computer software 

1.1.8.1 Classifications of computer software.

1.1.8.2 Operating system functions

1.1.9 Booting a computer  

1.1.10 Mouse use techniques

1.1.11 Keyboard parts and uses techniques

1.1.12 Desktop customization

1.1.13 Files and folders management using operating system 

1.1.14 Computer internet connection  

                1.1.14.1         Mobile networks/data plans

•        Written assessment

•        Practical assessment

•        Interviews/ Oral questions

 

 

 

                  1.1.14.2         Wireless hotspots

                  1.1.14.3         Cabled (Ethernet/fibre)

                  1.1.14.4         Dial-Up

                  1.1.14.5         Satellite

1.1.15 Computer external devices

                  1.1.15.1         Device connections

1.1.15.2        Device controls (volume controls and Display properties)

Practice

1.2 Identify, assemble and connect the computer components listed in 1.1.7.

1.1.16 Computer hardware

                 1.1.16.1         System unit

                 1.1.16.2         Input devices

                 1.1.16.3         Output devices

                 1.1.16.4         Storage devices

1.1.17 Boot a computer according to booting standards/procedures 

1.1.18  Customize desktop

1.1.19 Manage files and folders

 

 

2. Solve tasks using office suite

 

2.1 Microsoft Office Suite

2.1.1 Word processing concepts

2.1.1.1 Examples of Word processing

2.1.1.2 Importance of Word processing

2.1.2 Working with word documents

2.1.2.1 Opening and closing word processor Create a new document 

2.1.2.2 Save a document 

2.1.2.3 Switch between open documents

2.1.3 Microsoft word screen layout

 

 

 

 

 

Written assessment  Practical assessment Oral assessment 

Project 

 

 

2.1.3.1 Set basic options/preferences 

2.1.3.2 Help resources

2.1.3.3 Use of magnification/zoom tools

2.1.3.4 Display, hide built in tool bar

2.1.3.5 Using navigation tools

2.1.4 Creating word document

2.1.4.1 Editing a document

2.1.4.2 Formatting a document 

2.1.4.3 Formatting text

2.1.4.4 Formatting paragraphs

2.1.4.5 Formatting page/document

2.1.5 Creating and editing tables

2.1.5.1  Editing of tables 

2.1.6 Formatting tables

2.1.6.1 Border and shadings 

2.1.6.2 Adjusting column width and row heights 

2.1.6.3 Changing text direction

2.1.7 Inserting graphical objects 

2.1.7.1 Edit and format an object

2.1.8 Mail merging

2.1.9 Document print set up

2.1.9.1 Print preview

2.1.9.2 Page layout

2.1.9.3 Paper size

2.1.9.4 Orientation

2.1.10 Printing a document 

2.2   Spreadsheets concepts 

2.2.1 Electronic spreadsheets

2.2.2 Importance of electronic spreadsheets

2.2.3 Components of spreadsheets

2.2.4 Applications areas of spreadsheets

 

 

 

 

 

 

 

 

 

2.2.5 Creating worksheets using Microsoft Excel

2.2.5.1 Parts of MS Excel Window

2.2.5.2 Cell data types

2.2.5.3 Cell referencing

2.2.5.4 Block operations

2.2.5.5 Arithmetic operators

2.2.6 Data manipulation 

2.2.6.1 Basic functions and formulae

2.2.6.2 Database functionalities

2.2.6.2.1 Sorting data

2.2.6.2.2 Filtering data

2.2.6.2.3 Sub-totals 

2.2.7 Editing a worksheet 

2.2.8 Formatting a worksheet

2.2.9 Visual representation using charts

2.2.10 Worksheet printing

2.3 Electronic presentations

2.3.1 Meaning and importance of electronic presentations

2.3.2  Examples of an electronic presentations

2.3.3 Application areas of electronic presentation.

2.3.4 Creating presentations using Microsoft PowerPoint

2.3.4.1 Parts of MS PowerPoint Window 

2.3.4.2 Open and close presentation

2.3.4.3 Creating slides

2.3.4.4 Text management

2.3.4.5 Use of magnification tools

2.3.4.6 Switch between open presentations

2.3.5 Developing a presentation

2.3.5.1 Presentation views

2.3.5.2 Slides

2.3.5.3 Master slide

 

 

 

2.3.6 Text

2.3.6.1 Editing text

2.3.6.2 Formatting text

2.3.7 Charts

2.3.7.1 Using charts

2.3.7.2 Organizational charts

2.3.8 Graphical objects

2.3.8.1 Insert, and manipulate object

2.3.8.2 Insert tables 

2.3.8.3 Draw an object

2.3.9 Outputs preparation

2.3.9.1 Apply slides effects and transitions

2.3.9.2 Check and deliver

2.3.9.3 Spell check a presentation

2.3.9.4 Slide orientation

2.3.9.5 Slide shows navigation

2.3.10 Print presentations (slides and handouts)

 

1

2

  

 Practice 

2.4 Create Word document, 

2.4.1 Insert header and footer

2.4.2 Apply document editing techniques 

2.4.3 Apply formatting tools 

2.4.4 Format page 

2.4.5 Insert tables, graphical objects and charts.

2.4.6 Save the changes to be printed out later.

2.5 Create a workbook in Microsoft Excel

2.5.1 Use basic formulae and functions to perform calculations

 

 

 

2.5.2 Use editing tools such as deleting entries, insert row and columns, copying, moving, finding, replace and spell checking

2.5.3 Format the worksheet

2.5.4 Generate charts

2.5.5 Save and print Workbook    

2.6 Create PowerPoint presentation slides

2.6.1 Edit and format texts and paragraphs

2.6.2 Insert objects, images, shapes and charts

2.6.3 Apply predefined PowerPoint theme

2.6.4 Add slide animations and transition effects 

2.6.5 Deliver presentations

 

 

3. Manage data and information

Theory 

3.1 Data and Information

3.1.1 Definition of terms

3.1.2 Importance and uses of data and information

3.1.3 Computer networks

3.1.3.1 Meaning and types of computer networks

3.1.4 Meaning of internet

3.1.4.1  Internet connectivity requirements

3.1.4.2 Internet Service Providers

3.1.5 Types of internet services

3.1.5.1 Communication services

3.1.5.2 Information services

3.1.5.3 File transfer

3.1.5.4 Worldwide webs services

3.1.5.5 E –commerce

3.1.5.6 Newsgroup

3.1.6 Types Internet access applications

3.1.6.1 Email Client

3.1.6.2 Web browser

Written assessment  Oral assessment Practical assessment

 

 

 

3.1.6.3 Internet of things 

3.1.6.4 Internet Protocol

3.1.7 Web browsing concepts

3.1.7.1 Key concepts

3.1.7.2 Security and safety

3.1.8 Web browsing

3.1.8.1 Using web browser

3.1.8.2 Tools and settings

3.1.8.3 Clearing cache and cookies

3.1.8.4 Uniform Resource Locator

3.1.8.5 Bookmarks

3.1.8.6 Web outputs

3.1.9 Web based search

3.1.9.1 Search

3.1.9.2 Critical evaluation of information

3.1.9.3 Copyright, data protection

3.1.10 Downloads Management

3.1.11 Performing Digital Data

3.1.12 Backup (Online and Offline)

3.1.13 Emerging issues in internet

Practice

3.2 Establish an internet connection 

3.2.1 Open a web browser application allow/block cookie

3.2.2 Add bookmarks/ favourites

3.2.3 Download files to a location

3.2.4 Copy URLs from a web page to another

3.3 Use search engine to find information  

 

4

Perform online communicat ion and

Theory 

4.1   Communication and collaboration

4.1.1 Netiquette principles

4.1.2 Communication concepts

 

 

collaboratio n

4.1.1.1 Online communities

4.1.1.2 Communication tools

4.1.2  Email concepts

4.1.2.1 importance of effective email

4.1.2.2 email types and their purposes (personal, professional)

4.1.3 Electronic Mail

4.1.3.1 Sending E-mail

4.1.3.2 Receiving E-mail

4.1.3.3 Tools and settings

4.1.3.4 Organizing E-mail

4.1.4 Digital content copyright and licenses

4.1.5 Online collaboration tools

4.1.5.1 Benefits and challenges of online collaboration tools

4.1.5.2 Online storage and productivity

4.1.5.2.1 Google Drive

4.1.5.2.2 Dropbox

4.1.5.2.3 iCloud Drive

4.1.5.3 Online meetings

4.1.5.4 Online learning environment

4.1.5.5 Online calendars (google calendars)

4.1.5.6 Social networks

(Facebook/Twitter/setting)

4.1.6 Preparation for online collaboration

4.1.6.1 Common set up feature

4.1.6.2 set up

4.1.7 Mobile collaboration

4.1.7.1 Key concepts

4.1.7.2 Mobile devices

3.3 4.1.7.2 Key types of Mobile Devices

 

 

 

4.1.7.3 Applications

4.1.7.4 Synchronization

4.1.7.4.1 key aspects of synchronization

Practice

  4.2     Participate in online communities

  4.3    Download software to support online collaboration tools

  4.4    Upload, download, delete online files/folders

  4.5    Create and send an E-mail 

4.6     Set up an online meeting, share the agenda, and follow up afterward.

  4.7    Share files in an online meeting

  4.8    Install an application on a mobile device

4.9    Synchronize mobile devices with mail, calendar, other devices

 

 

5. Apply cybersecurity skills

 

 

 

 

 

 

 

 

 Theory 

5.1 Data protection and privacy

5.1.1 Introduction to cybersecurity

5.1.2 Data security core principles

5.1.2.1 Data confidentiality

5.1.2.2 data integrity

5.1.2.3 data availability

5.1.3 Internet security threats

5.1.3.1 malware attacks

5.1.3.2 phishing and social engineering 

5.1.3.3 distributed and denial of service 

5.1.3.4 password attacks

5.1.3.5 Man-in –the –Middle attack (MitM)

5.1.3.6 Cloud and Internet of Things attacks

5.1.4 Computer threats and crimes

5.1.4.1 Environmental threats to computers and information systems 

Written assessment  Oral assessment Practical assessment

 

 

 

5.1.4.2 Physical threats to computer

5.1.4.2.1 Theft of hardware 

5.1.4.2.2 Hardware failure 

5.1.4.2.3 Unauthorized access to physical components of a computer system

5.1.4.2.4 Power surges and outages

5.1.5 Computer crimes

5.1.5.1 Types of computer crimes

5.1.5.2 Detection and protection against computer crimes

5.1.6 Cybersecurity control measures

5.1.6.1 Physical controls

5.1.6.2 Technical/logical (passwords, pins, biometrics)

5.1.6.3 Operational controls

5.1.7 Policies and Laws governing protection of ICT in Kenya

5.1.7.1 The computer Misuse and Cybercrimes Act No.5 of 2018

5.1.7.2 The Data Protection Act No. 24 of 2019

Practice

5.2 Create password and biometrics to prevent unauthorized access 

5.3 Use Anti-virus 

5.4 Apply file security

5.5 Backup data

 

 

 

6

Perform online jobs

Theory 

6.1  Online jobs

6.1.1 Types of online jobs

6.1.2 Online job platforms

6.1.2.1 Remotask

Written assessment  Oral assessment Practical assessment

 

 

 

6.1.2.2 Cloud worker 

6.1.2.3 Data annotation tech

6.1.2.4 Freelance

6.1.2.5 Indeed

6.1.2.6 Oneforma

6.1.2.7 Appen

6.1.3 Online account and profile management 

6.1.3.1 Types of online accounts and profiles

6.1.3.2 Creating online accounts

6.1.3.3 Managing profiles

6.1.4 Online job bidding identification

6.1.4.1  Benefits of online biding

6.1.4.2 Examples of online bidding

6.1.5 Online digital identity 

6.1.6 Executing online task

6.1.6.1 Executing online task effectively

6.1.7 Management of online payment accounts

6.1.7.1 Types of online payment accounts

6.1.7.2 Online payment process

6.1.7.3  Steps for effective management

Practice

6.2 Search online jobs platforms 

6.3 Create an online account 

6.3.1 Setup profile

6.3.2 Identify online job bidding

6.3.3 Create new project

Project 

7

Apply job entry techniques

Theory 

7.1 Job Entry Techniques

7.1.1 Types of job opportunities

7.1.1.1 Self-employment

7.1.1.2 Salaried employment

Written

Assessment

Practical assessment Oral assessment 

 

 

7.1.1.3 Service provision

7.1.1.4 Product development

7.1.2 Sources of job opportunities (websites

7.1.3 Functional writings

7.1.3.1 Resumes/CV building with word processing tools

7.1.3.2 Crafting effective Cover letters

7.1.4 Digital portfolios

7.1.4.1 Academic credentials

7.1.4.2 References and testimonials

7.1.4.2.1 letter of commendations  

7.1.4.3  Certification participations

7.1.4.4  Awards and decorations

7.1.5 Interview skills

7.1.5.1 Introduction to interview

7.1.5.1.1 Virtual interviews

7.1.5.1.2 Phone interviews

7.1.5.1.3 Recorded video responses

7.1.5.2 Preparing for virtual interview 7.1.5.2.1 Setting up your space (quiet environment, background, lighting)

7.1.5.2.2 Technical readiness (internet connection, camera, microphone)

7.1.5.3  Professional presence on camera

7.1.5.3.1 Body language (posture, eye contact)

7.1.5.3.2 Clear and confident communication

7.1.5.3.3 Grooming for a virtual environment 7.1.5.4  Digital etiquette for virtual interviews 7.1.5.4.1 Time management (logging in early and checking connections)

7.1.5.4.2 Muting/unmuting appropriately

Portfolio of evidence

 

7.1.5.4.3 Handling technical issues

7.1.5.4.4 Using chat features for technical issues

7.1.5.4.5 Closing the interview/meeting (thank the interviewer and log out promptly)

Practice

7.2 Create a resume and cover letters

7.3 Using a platform Google site build a portfolio that highlights projects, skills, and accomplishments 

 

 

Suggested Methods of Instruction

•        Demonstration by the trainer

•        Practical work by trainees

•        Viewing of related videos

•        Case study

•        Role playing

•        Project

•        Group discussions

•        Direct instruction

 

Recommended Resources for 25 Trainees

S/No.

Category/Item

Description/ Specifications

Quantity

Recommended

Ratio

(Item: Trainee)

A

Learning Materials 

 

 

 

1.  

Textbooks

 

5 pcs

1:5

2.  

Charts

 

 

 

3.  

PowerPoint presentations

For trainer’s use

 

 

4.  

 Whiteboard

 

1

 

5.  

Assorted color of whiteboard markers

 

 

 

6.  

Printers 

 

2

 

7.  

External storage media

 

 

 

8.  

 Projector 

 

1

 

9.  

Whiteboard

 

1

 

10.  

Smart board/ Smart TV (where

applicable)

 

 

 

 

B

Learning Facilities & infrastructure

 

 

 

1.  

Lecture/theory room

Size??

1

1:25

2.  

 Projector

 

1

 

3.  

Telephone

 

 

 

4.  

samples of CV

 

 

5

 

5.  

Assorted Flash Cards

 

25

 

6.  

Site

Size?

1

1:25

C

Consumable materials

 

 

 

1.  

Printing Papers

 

 

 

2.  

Assorted color of whiteboard marker

 

 

 

D

Tools and Equipment

 

 

 

1.  

Desktop computers/laptops with the following software:

i.              Windows

/Linux/Macintosh

Operating System 

ii.            Microsoft          Office

Software

iii.          Google Workspace

Account iv.         Antivirus Software

 

15 pcs

 

2.  

Internet connection

For trainer’s use

 

 

3.  

Rolls flip charts

For trainer’s use

1

1:1

4.  

Assorted Flash Cards

For trainer’s use

1

1:1

5.  

Telephone

For trainer’s use

1

1:1

 

           

 

 

 

 

 

 

 

 

 

 

MODULE II

 

 

 

 

 

 

 

 

 

           

PSYCHOLOGICAL FIRST AID (PFA) SERVICES

TVET CDACC UNIT CODE: HW/CU/CP/CR/02/5/MA

ISCED UNIT CODE: 0923 451 04A

 

Relationship to Occupational Standards

This unit addresses the unit of competency: Provide Psychological First Aid (PFA) services

 

Duration of Unit: 150hours

 

Unit Description

This unit describes the competencies required to provide psychological first aid. It involves  preparing to provide psychological first aid services, providing psychological first aid services, evaluating psychological first aid services and terminating psychological first aid services.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Setting up for psychological first aid session

70

2.    

Provide psychological first aid services

20

3.

Evaluate psychological first aid services

10

4.     

Terminate psychological first aid services

10

Total

110

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment Methods

1. Setting up for psychological first aid session 

•        Counselling venue preparation

•        Types and use of counselling tools

e.g. 

•        Consent form

•        Contract form

•        Intake form

•        Types and use of assessment tools

e.g. 

•     Observation

•     Oral questioning

•     Written tests

•     Audio-visual reviews

•     Role plays

•     Case studies

 

•        PFA tools

•        Anxiety tests

•        Panic disorder tests

•        Suicidality tests

•        PTSD tools

 

2.Provide psychological first aid services

•      Intervention plan development

•      Provision psychological services

•      Provision of psycho-education

•      Mobilization of resources

•      Collaborative services

•      Contextual issues

•      Implementation of client follow up 

•      Client referrals 

•      Application of ethical and legal standards

•        Observation

•        Oral questioning

•        Written tests

•        Audio-visual reviews

•        Role plays

•        Case studies

3.Evaluate psychological first aid services

•        Use of evaluation tools

•        Types of evaluation

•        Client evaluation

•        Counsellor evaluation 

•        Counsellor supervision

•       Observation

•       Oral questioning

•       Written tests

•       Audio-visual reviews

•       Role plays

•       Case studies

4.Terminate psychological first aid services

•   Termination process

•   Psychological First Aid Services report preparation and sharing

•       Observation

•       Oral questioning

•       Written tests

•       Audio-visual reviews

•       Role plays

•       Case studies

 

Suggested Methods of Instruction

•        Facilitation of theory by trainer 

•        Demonstration of task by trainer

•        Practice by trainee

•        Role plays

•        Case studies

•        Audio-visuals presentations

Recommended Resources

•        Counselling venue

•        Counselling tools e.g. consent form, intake form, contract form

•        Assessment tools e.g. Personality tests,  DSM

•        Audio-visual equipment

•        Training aids

•        Reference materials  

ENTREPRENEURIAL SKILLS 

TVET CDACC UNIT CODE: HW/CU/CP/BC/04/5/MA

ISCED UNIT CODE: 0413 441 05A     

Relationship to occupational standards

This unit addresses the unit of competency: Apply entrepreneurial skills

Duration of unit: 60 hours

 

Unit Description:

This unit covers the competencies required to apply entrepreneurial skills. It involves applying financial     literacy,           applying          entrepreneurial            concepts           identifying      entrepreneurship opportunities, applying business legal aspects, and developing business innovative strategies and business plans. 

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Apply the fundamentals of entrepreneurship in counselling.

10

2.    

Apply the entrepreneurial concept

10

3.

Identify entrepreneurship opportunities

5

4.     

Apply   business legal aspects

10

5.

Innovate Business Strategies  

5

6.

Develop a counselling business plan

20

Total

40

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

 

Content

Suggested Assessment Methods

2. Apply the fundamentals of entrepreneurship in counseling.

•        Personal finance management

•        Balancing between needs and wants

•        Observation

•        Project

•        Written assessment

 

 

•               • •

•               •

•               • •

•               •

 Budget Preparation  

Saving management

 Factors to consider when deciding where to save Debt management

Factors to consider before taking a loan

Investment decisions

Types of investments  Factors to consider when investing money Insurance services 

insurance products available in

the market

Insurable risks 

 

• •

Oral assessment

Third party report

Interviews

2.Apply entrepreneurial concept

•               •

•               •

Difference between

Entrepreneurs and Business

persons 

Types of entrepreneurs  Ways of becoming an

entrepreneur

Characteristics of Entrepreneurs  salaried employment and selfemployment 

Requirements for entry into self-employment 

Roles of an Entrepreneur in an

enterprise  Contributions of

Entrepreneurship  

• • • •

Observation

Project

Written assessment

Oral assessment

Third party report

 

3.Identify entrepreneurship opportunities

• •

Sources of business ideas Factors to consider when evaluating business opportunity Business life cycle 

• • •

Observation

Project

Written assessment

Oral assessment

 

 

 

Third party report

4.Apply   business legal aspects

Forms of business ownership Business registration and

Observation Project

 

licensing processing  Types of contracts and agreements 

Employment laws 

Taxation laws 

• •

Written assessment

Oral assessment

Third party report

5.Innovate business Strategies  

 

• • •

Creativity in business 

Innovative business strategies 

Entrepreneurial Linkages  ICT in business growth and development 

• • • •

Observation

Project

Written assessment

Oral assessment

Third party report

6.Develop counseling business plan

q    Business description q Marketing plan

q    Organizational/Management q plan

q    Production/operation plan q Financial plan q Executive summary

Presentation of Business Plan

 

q    Observation q Case studies q Individual/group assignments

q    Projects q Written tests q Oral questions q Third party report

 

 

 

Interviews

 

Suggested Methods of Instruction

•        Direct instruction with active learning strategies 

•        Project (Business plan)

•        Case studies

•        Field trips

•        Group Discussions

•        Demonstration

•        Question and answer

•        Problem solving

•        Experiential

•        Team training

•        Guest speakers

 

Recommended Resources for 25 Trainees 

•        5 Case studies

•        5 Business plan templates

•        10 Computers

•        1 Overhead projectors

•        Internet

•        Video clips

•        5 Newspapers and Handouts

•        5 Business Journals

•        25 sets of Writing materials

 

COMMUNITY COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/03/5/MA

ISCED UNIT CODE: 0923 451 06A

UNIT DURATION: 100 Hours

Relationship to Occupational Standards

This unit addresses the unit of competency; provide community counselling

   Unit Description

This unit specifies the competencies required to provide community counselling. It entails preparing to provide community counselling, carrying out community counselling, evaluating community counselling and terminating community counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide community Counseling

20

2.    

Carry out community Counseling

40

3.

Evaluate community Counseling

20

4.     

Terminate community Counseling

20

Total

100

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment Methods

1. Prepare to Provide community Counseling

 

1.1 Introduction to community counseling

1.1.1 Definition of terms:

Ø  Community

Ø  Norms

Ø  Culture

1.1.2 Roles of counselors in the community

1.1.3 Factors influencing community counseling

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

 

 

 

1.1.4 Importance of community counseling

1.1.5 Community counseling Theory

Ø  Labeling theory 

1.2 Community Counseling venue preparation

1.2.1 Factors to consider when preparing community counseling venue

1.3  Identification of community counseling contract form

1.4  Community counseling tools

1.4.1 Types of community counselling assessment

tools

Ø  Diagnostic

Statistical Manual

(DSM 5- TR)

Ø  International Classification of

Diseases (ICD)

Ø  Post -Traumatic Stress Disorder

(PTSD) tests

1.4.1 Uses of community counseling assessment tools

1.5     Identification of treatment plan

1.6     Community underling issues

 

 

1. Carry out community

Counseling

 

2.1 Establishment of rapport 

2.1.1 Ccharacteristics of a good therapeutic relationship

2.2 Completion of Contract and

Intake forms

2.2.1 Importance of completing contract and intake forms

• • • • •

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

 

2.3 Administration of Assessment tools

2.4 Determination Assessment outcome

2.4.1 Analysis of assessment outcome

2.4.2 Importance of analyzing assessment outcome

2.5 Completion of treatment plan

2.6 Conducting community counseling session 2.6.1 Types of services 

Ø  Debriefing

Ø  Support services

Ø  Mental health awareness

Ø  Rehabilitation services

Ø  Crisis Preventive and outreach

2.7 Ongoing reassessment

Ø  Importance of client exploration

2.8Importance of maintaining client-counselor relationship

2.1 Facilitating client referral

 

 

 

2. Evaluate community

Counseling

 

3.1 Evaluation of community counseling

3.1.1 Types of evaluation tools 

ü Questionnaires ü Observation ü Portfolios ü Rating scales ü checklist

3.1.2 Types of evaluation

• • • • •

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews Role plays

 

 

ü Outcome ü Impact ü Psychological ü Summative ü Formative

3.1.3 Client evaluation

3.2 Preparation of Evaluation report

3.3 Documentation of community records

Ø Importance of

Documentation

 

 

4. Terminate community Counseling

 

4.1 Reviewing of community counseling goals

4.2 Termination process 4.2.1 Types of termination

ü  Client initiated 

ü  Counsellor

initiated

4.3 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

 

• • • • •

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews Role plays

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

 

 

 

 

           

 

 

 

 

 

MODULE III

 

 

           

ADMINISTRATIVE SERVICES IN COUNSELLING FACILITIES

 

TVET CDACC UNIT CODE: HW/CU/CP/CR/04/5/MA

ISCED UNIT CODE: 0923 451 07A

Relationship to Occupational Standards

This unit addresses the unit of competency: Perform administrative duties for counselling services

Duration of Unit: 280 hours

 

Unit Description

This unit describes the competencies required to perform administrative duties in the provision of counseling services. It involvespreparing to perform administrative duties in counseling services, performing administrative duties in counseling services and evaluating performance of administrative duties 

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to perform administrative duties in counselling services 

85

2.    

Perform administrative duties in counselling services  

100

3.

Evaluate performance of administrative duties 

95

Total

280

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment Methods

• Prepare to perform administrative duties in              counseling services 

•      Development of work plans and budgets

•      Requisition of materials and supplies

•      Mobilization of resources

•      Application of ethical and legal standards

•        Observation

•        Oral questioning

•        Written tests

•        Audio-visual reviews

•        Role plays

 

 

 

 

• Case studies

Perform administrative duties in counseling services            

• •

Overview of:

•        Day to day operations

•        Implementation of policies 

•        Human resource management

•        Financial literacy and management

•        Marketing, sales and advocacy

•        Networking

•        Management of supplies and stock

•        Occupational safety and health adherence

Counsellor supervision enforcement  Counselling services regulations

implementation

Preparation and sharing of management reports

•     Observation

•     Oral questioning

•     Written tests

•     Audio-visual reviews

•     Role plays

•     Case studies

Evaluate performance of administrative duties

• • • • •

Use of evaluation tools

•      Continuous monitoring and evaluation 

•      Record keeping

Types of evaluation

Self-evaluation

Staff evaluation 

Clients evaluation

Visitors evaluation

Senior management evaluation

•       Observation

•       Oral questioning

•       Written tests

•       Audio-visual reviews

•       Role plays

•       Case studies

 

Suggested Methods of Instruction

•        Facilitation of theory by trainer 

•        Demonstration of task by trainer

•        Practice by trainee

•        Role plays

•        Case studies

•        Audio-visuals presentations

Recommended Resources

•        Counselling venue

•        Counselling tools

•        Assessment tools

•        Audio-visual equipment

•        Reference materials

•        Training aids\

           

WORK ETHICS AND PRACTICES 

TVET CDACC UNIT CODE: HW/CU/CP/BC/03/5/MA

ISCED UNIT CODE: 0031 451 08 A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply work ethics and practices.

Duration of Unit: 50 hours

Unit Description

This unit covers competencies required to apply work ethics and practices. It involves the ability to: conduct self-management, promote ethical work practices and values, promote teamwork, manage workplace conflicts, maintain professional and personal development, apply problem-solving, and promote customer care.

 

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Apply self-management skills 

10

2.    

Promote ethical practices and values 

5

3.

Promote Teamwork

5

4.

Maintain professional and personal development

10

5.

Apply Problem-solving skills 

5

6.

Promote Customer care.

15

Total

50

 

Learning Outcomes, Content, and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment Methods

1. Apply selfmanagement skills 

●      Self-awareness

●      Formulating personal vision, mission, and goals 

●      Healthy lifestyle practices

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

 

 

●      Strategies for overcoming work challenges

●      Emotional intelligence  Coping with Work Stress.

Assertiveness versus aggressiveness and passiveness 

●      Developing and maintaining high self-esteem 

●      Developing and maintaining positive self-image 

●      Time management

●      Setting performance targets

●      Monitoring and evaluating performance targets

●    Portfolio of evidence

●    Project 

●    Practical 

2. Promote ethical work practices and values

●      Integrity

●      Core Values, ethics and beliefs

●      Patriotism

●      Professionalism

●      Organizational codes of conduct

●      Industry policies and procedures

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

●    Portfolio of evidence

●    Project 

●    Practical

3. Promote Teamwork

 

Types of teams

Team building

Individual responsibilities in a team

Determination of team roles and objectives 

Team parameters and relationships 

Benefits of teamwork

Qualities of a team player

Leading a team

Team performance and evaluation

Conflicts and conflict resolution

Gender and diversity mainstreaming

Developing Healthy workplace relationships

Adaptability and flexibility

Coaching and mentoring skills

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

●    Portfolio of evidence

●    Project 

●    Practical

4. Maintain professional and personal development

●      Personal vs professional development and growth

●      Avenues for professional growth

●      Recognizing career advancement

●      Training and career opportunities

●      Assessing training needs

●      Mobilizing training resources 

●      Licenses and certifications for professional growth and development

●      Pursuing personal and organizational goals

●      Managing work priorities and commitments

●      Dynamism and on-the-job learning

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

●    Portfolio of evidence

●    Project 

●    Practical

5. Apply Problem-

solving skills 

 

●      Causes of problems

●      Methods of solving problems

●      Problem-solving process

●      Decision making 

●      Creative thinking and critical thinking process in

development of innovative and practical solutions

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

●    Portfolio of evidence

●    Project 

●    Practical

6. Promote Customer Care

●      Identifying customer needs

●      Qualities of good customer service

●      Customer feedback methods

●      Resolving customer concerns

●      Customer outreach programs

●      Customer retention

●    Observation 

●    Written assessment

●    Oral assessment

●    Third party reports 

●    Portfolio of evidence

●    Project 

●    Practical

 

Suggested Methods of Instruction

●      Instructor lead facilitation of theory using active learning strategies.

●      Demonstrations

●      Simulation/Role play

●      Group Discussion

●      Presentations 

●      Projects

●      Case studies

●      Assignments 

 

Recommended Resources for 25 Trainees

●      Computers

●      Stationery

●      Charts

●      Video clips

●      Audio tapes

●      Radio sets

●      TV sets

●      LCD projectors

 

 

 

 

 

 

 

           

 

 

 

 

 

MODULE IV

           

CLIENT ASSESSMENT

TVET CDACC UNIT CODE: HW/CU/CP/CR/01/6/MA ISCED UNIT CODE: 0923 551 09A

UNIT DURATION: 150Hours

Relationship to Occupational Standards

This unit addresses the Unit of learning: Conduct client assessment

Unit Description

This unit specifies the competencies required to conduct client assessment which is the second step during the counselling process. It entails preparing to conduct client assessment, carrying out client assessment, evaluating client assessment and terminating client assessment.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to conduct client assessment

                       40

2.    

Carry out client assessment

60

3.

Formulate psychological diagnosis

20

4.

Evaluate client assessment

10

5.

Prepare assessment report

10

6.

Refer and follow up on client progress

10

Total

150

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

1.Prepare to conduct client assessment

1.1 Introduction to psychological testing and assessment

•        Observation

•        Oral questioning

 

 

1.1.1    Technical issues in psychological testing and assessment

1.1.2 Forms and methods of psychological testing and assessment

1.1.3 Psychological testing and assessment process

1.1.4 Importance of assessment

1.2 Selection Counselling venue selection  

Ø    Factors to consider in counselling venue selection

1.3     Setting up Counselling venue 

1.4     Identification of contract form

1.4.1 Components of Assessment contract

Ø    Consent form

Ø    Client bio data

Ø    Terms of engagement

Ø    Payment mode 

Ø    Number of sessions

1.5 Acquisition of assessment tools 1.5.1 Types and uses of  client assessment tools

Ø    Psychometric tests

Ø    Personality tests

Written tests

Case studies Audio-visual reviews Role plays

 

 

Ø  Diagnostic Statistical

Manual (DSM5-TR)

Ø  Self-esteem assessment

tools

Ø  Post-Traumatic Stress Disorder (PTSD) assessment tools

Ø  Anxiety inventories

Ø  Suicidal tests

Ø  Depression tools

1.5.2 Factors to consider in choice of assessment tools

 

 

2.Carry out client assessment

2.1 Rapport building

2.2 Completion of assessment contract for

2.3 Structuring counselling sessions

2.4 Administration of assessment tools

2.5 Interpretation of assessment scores

Ø Analysis of assessment outcome

Ø Importance of analyzing assessment outcome

2.6 Preparation of Assessment reports

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

3.Formulate counselling diagnosis

2.1 Counselling issues in diagnosis 

2.2 diagnosis Process

2.3 treatment plan

2.4 Assessment report

3.     Practical

Assessment

4.     Third party report

5.     Portfolio of evidence

 

 

 

6.     Written assessment

7.     Audio-visual reviews

8.     Role plays

9.     Case studies

4.Evaluate client assessment

1.1 Interpretation of assessment reports

1.2 Counselling recommendations

1.3 Facilitation of counseling referrals

1.4 Maintaining of client assessment records

Ø  Evaluation report

Ø  Importance of

Documentation

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

5.Terminate client assessment..

5.1. Introduction to Client Assessment

Reports

Purpose and importance of assessment reports

Role in case management and intervention planning

5.2 Components of an Assessment

Report

Client identifying information

Reason for referral / presenting issue

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

 

 

Background and history (social, medical, psychological, educational, etc.)

Observations and behavioural presentation

Assessment tools used 

Analysis and interpretation of findings

Summary and clinical impressions

Recommendations / next steps

5. 3: Information Gathering Techniques

Effective interviewing skills

Building rapport and trust with clients

Using standardized assessment tools

Working with clients from diverse backgrounds

Collaboration with family members and other professionals

5. 4: Writing the Report

Structuring the report logically

Using objective and professional language

Writing clearly and concisely

Balancing description and analysis

 

 

Avoiding bias and judgment

Sample formats and templates

Editing and proofreading

Peer review and supervision feedback

Confidentiality and secure storage

5. 5: Ethical and Legal Considerations

Informed consent and client rights

Documentation standards

Handling sensitive or high-risk information

Legal implications of assessment reports

 

 

6. Refer and follow up on client progress

 

•        client referral form

•        Client referral process

•        Conditions for referral

•        Follow up process

•        Continuum Care

•        Termination process

•        Assessment report preparation and dissemination

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        Instruction room

•        25 Lecture chairs

•        Adequate Training aids          


CAREER GUIDANCE AND COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/02/6/MA

ISCED UNIT CODE: 0923 551 10A

UNIT DURATION: 120 Hours

Relationship to Occupational Standards

This unit addresses the unit of competency; Provide career guidance and counselling

Unit Description

This unit specifies the competencies required to provide career guidance and counselling. It entails preparing to provide career guidance and counselling, carrying out career guidance and counselling, evaluating career guidance and counselling and terminating career guidance and counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to Provide Career Guidance and Counselling

40

2.    

Carry out Career Guidance and Counselling 

40

3.

Evaluate Career Guidance and Counselling

20

4.

Terminate Career Guidance and Counselling

20

Total

120

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment

Methods

 

54

 

 

 

1.Prepare to Provide

Career Guidance and

Counselling

1.1 Introduction to guidance and counselling

1.1.1 Definition of terms:

Ø  Career

Ø  Vocation

Ø  Guidance

1.1.2 Goals of career guidance and counselling

1.1.3 Factors to consider when choosing your career

1.1.4 Career development

Theories 

Ø  Bandura social cognitive theory

1.1.5 Importance of career guidance and counselling

1.2 Guidance and  Counselling venue preparation

Ø  Factors to consider when preparing guidance and  counselling venue

1.3  Guidance and counselling contract form

1.4  Guidance and counselling tools

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

 

1.1.1 Types of guidance and counselling assessment tools

Ø  Psychometric tools

Ø  Myers and Briggs

Temperament

Indicator (MBTI)

Ø  Realistic Investigative

Artistic Social

Enterprising

Conventional

(RIASEC) Model 

1.1.2 Uses of guidance and counselling assessment tools

 

 

2. Carry out Career

Guidance and

Counselling

2.1 Establishment of rapport

Ø  characteristics of a good therapeutic relationship

2.2 Completion of Contract and

Intake forms

Ø  Importance of completing contract and intake forms

2.3 Administration of Assessment tools

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

 

2.4 Determination of Assessment outcome

2.4.1 Analysis of assessment outcome

2.4.2 Importance of analyzing assessment outcome

2.5 Conducting guidance and counselling session

2.6 Ongoing client reassessment

Ø Importance of client exploration

2.7 Facilitate client referral

 

 

3. Evaluate Career

Guidance and

Counselling

3.1 Evaluation guidance and counselling outcome

3.1.1 Types of evaluation tools 

ü Questionnaires ü Observation ü Portfolios ü Rating scales ü checklist

3.1.2 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü Formative

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

3.1.3 Client evaluation

3.2 Preparation of Evaluation report

3.3 Documentation of guidance and counselling records

3.3.1 Importance of Documentation

 

 

4. Terminate Career

Guidance and

Counselling

1.1 Reviewing of guidance and counselling goals

1.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aid

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         

WORKPLACE COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/03/6/MA ISCED UNIT CODE: 0923 551 11A

UNIT DURATION: 110 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning: Provide workplace counselling

Unit Description

This unit describes the competencies required by a counsellor to provide workplace counselling. It involves competencies for assessing the client, developing treatment plan, providing employee wellness program, psycho education and debriefing. Additionally, it includes counselling for stress and burn out, managing referral process and providing continuum of care1. 

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare for workplace counselling

20

2.    

Conduct assessment for work place counselling

20

3.

Carry out workplace counselling

30

4.

Conduct employee assistance program

20

5.

Evaluate workplace counselling

10

6.

Terminate workplace counselling

10

Total

110

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

 

1. Prepare for workplace

counselling 

 

9.1 Counselling venue preparation

9.2 counselling contract 9.3 assessment

9.4 Counselling process

9.5 Types and use of workplace counselling tools

q q q q q

Practical Assessment

Third party report

Portfolio of evidence

Written assessment Audio-visual reviews

 

 

q

 Role plays

 

 

q

 Case studies

2.Conduct assessment for workplace counselling

2.1 Client Biodata form

2.2 Psychological Assessment

2.3 Types of assessment tools

q q q

Practical Assessment

Third party report

Portfolio of evidence

 

 

q

Written assessment

 

 

q

Audio-visual reviews

 

 

q

 Role plays

 

 

q

 Case studies

3.Provide workplace counselling 

 

1.1 organizational psychology

1.2 treatment plan

1.3 Counselling theories

1.4 Human development theories

1.5 Contextual issues 

1.6 Relationship building

1.7 Process of counselling

1.8 continuum of care

1.9 client referral

q    q q q q

q    q

Practical Assessment

Third party report

Portfolio of evidence

Written assessment Audio-visual reviews  Role plays

 Case studies

4. Conduct Employee

Assistance Programs

4.1 Employee Assistance Program

(EAP)

Ø  Induction 

Ø  Team building

Ø  Career development

Ø  Psycho-education 

q q q q q

Practical Assessment

Third party report

Portfolio of evidence

Written assessment Audio-visual reviews

 

Ø  Mentorship

Ø  Coaching

Ø  Stress and burnout management

Ø  Psychological debriefing

Ø  Life skills

Ø  Conjoint counselling  

q q

 Role plays

 Case studies

5.Evaluate workplace counselling service

 

1.1 Use of evaluation tools

1.2 Types of evaluation Ø          Client evaluation

                 Ø     Counsellor evaluation 

1.3 ethical and legal issues in counselling

q

q q

q

Practical

Assessment

Third party report Portfolio of evidence

Written assessment

 

 

q

Audio-visual reviews

 

 

q

 Role plays

 

 

q

 Case studies

6.Terminate workplace counselling service

 

2.     Termination process

2.1 Assessment report preparation and dissemination

q

q q

Practical

Assessment

Third party report Portfolio of evidence

 

 

q

Written assessment

 

 

q

Audio-visual reviews

 

 

q

 Role plays

 

 

q

Case studies

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

         

SPECIAL NEEDS AND DISABILITY COUNSELLING

 

TVET CDACC UNIT CODE: HW/CU/CP/CR/04/6/MA ISCED UNIT CODE: 0923 551 12A

UNIT DURATION: 120 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning: provide special needs and disability counselling.

   Unit Description

This unit specifies the competencies required to provide special needs and disability counselling. It entails preparing to provide special needs and disability counselling, carrying out special needs and disability counselling, evaluating special needs and disability counselling and terminating special needs and disability counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to Provide Special Needs and Disability Counselling

40

2.    

Carry out Special Needs and Disability Counselling

40

3.

Evaluate Special Needs and Disability Counselling

20

4.

Terminate Special Needs and Disability Counselling

20

Total

120

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

1.Prepare to provide Special Needs and

Disability Counselling

1.1 Introduction to special need and disability counseling

•        Observation

•        Oral questioning

•        Written tests

 

 

1.1.1 Meaning of special need and disability

1.1.2 Categories of special needs

Ø  Refugees and displaced persons

Ø  Orphans

Ø  Abled differently

Ø  Terminally ill persons

Ø  Marginalized people

1.2  Identification of special needs and disability Counselling venue/room

1.3  Setting up of special needs and disability counselling venue/room

1.4  Rapport building with the parent/guardian

1.5  Conducting Parental intake interview

1.6  Identification of Parental Informed Consent Form

1.7  Identification of special needs and disability assessment tools

Case studies

Audio-visual reviews

Role plays

 

 

 

1.7.1 Types and use of special needs and disability counselling tools

Ø  Diagnostic

Statistical Manual

(DSM-5-TR)

Ø  Personality tests

Ø  Post-Traumatic

Stress Disorder

(PTSD) tests

Ø  Intelligence Tests

Ø  Kaufman

Assessment

Battery for

Children (K-

ABC)

Ø  Differential

Ability scales

(DAS)

Ø  Woodcock-

Johnson II (WTII)

Ø  Performance,

Portfolio and

Authentic

Assessment

Ø  Peer appraisal techniques

Ø  Measuring study,

habits, interests and attitudes

 

 

 

Ø  Adult Disability

Assessment tools

Ø  Rapid Assessment of

Disability (RAD)

1.7.2 Factors to consider in choice of assessment tools

 

2. Carry out Special Needs and Disability Counseling

 

2.1 Maintaining rapport with client 

2.2 Completing contract form

2.3 Administration of assessment tools

Ø  Important

characteristics of a good therapeutic relationship

2.4  Determination of assessment outcome

2.5  Completion of treatment plan

2.6  Counselling session

2.6.1 Counselling services in special need and disability

Ø  Debriefing

Ø  Self-awareness

 

2.7 Parent feedback session

2.7.1 Meaning and importance of parent feedback session

2.8 Ongoing client reassessment

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

 

 

 

Ø Importance of client exploration

2.9 Significance of maintaining client-counselor relationship

2.10 Facilitating referrals Ø Reasons for referral

 

 

3. Evaluate Special Needs and Disability Counseling

 

3.1 Determination of special needs and disability counselling

3.2 Parent consultation session

Ø Reasons for conducting parent consultation session 3.3Review of counselling session outcome

3.1 Preparation of client progress report

3.2 Documentation of evaluation report

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

4. Terminate Special Needs and Disability Counseling

 

4.1 Review of special needs and disability counselling goals

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

         

 

 

 

 

 

 

 

MODULE V

         


MARRIAGE AND FAMILY COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/05/6/MA ISCED UNIT CODE: 0923 551 13A 

UNIT DURATION: 140 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning; provide marriage and family counselling

Unit Description

This unit specifies the competencies required to provide marriage and family counselling. It entails preparing to provide marriage and family counselling, carrying out marriage and family counselling, evaluating marriage and family counselling and terminating marriage and family counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to offer marriage and family counselling

30

2.    

Conduct assessment for marriage and family counselling

30

3.

Carry out marriage and family counselling

50

4.

Evaluate marriage and family counselling

20

5.

Terminate marriage and family counselling

10

Total

140

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment

Methods

 

72

 

 

 

1.

Prepare to offer marriage and family counselling

1.1 Iintroduction to marriage and family counselling 

1.1.1 Definition of terms:

Ø    Marriage Ø Family 

1.1.2 Types of:

Ø    Marriages 

Ø    Families

1.1.3 Goals of marriage and family counselling 1.1.4 Importance of marriage and family counselling

1.1.5    Theories of marriage and family counselling

Ø    Structuralfunctional theory Ø Bowen theory

1.2     Identification of counselling room/venue 

1.3     Setting up Counselling venue/room

1.4     Identification of Marriage and family counselling contract form 

1.4.1 Significance of client contract

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

 

 

 

1.5 Identification of marriage and family assessment tools 2.6.1     Types of marriage and family counselling tools

Ø  Diagnostic Statistical

Manual (DSM 5-TR)

Ø  Anxiety inventories

Ø  Suicidal tests

Ø  Panic tests

Ø  Behavior Checklists

Ø  Patient Health

Questionnaire (PHQ)

Ø  Genogram

2.6.2     Factors to consider in choice of assessment tools

2.6.3     Uses of marriage and family counselling tools

2.7 Identification of treatment plan

Ø  Factors to consider when choosing a treatment plan

Ø  Component of a treatment plan

 

 

3

Carry out marriage and family counselling

3.1 Rapport building in marriage and family counselling 3.1.1     Important

characteristics of a good therapeutic relationship

3.2 Administration of marriage and family assessment tools

3.3 Determination of marriage and family assessment outcome

ØAnalysis of assessment outcome Ø Importance of analyzing assessment outcome

3.4  Completion of treatment plan

3.5  Conducting of marriage and counselling sessions

3.5.1 Types of marriage and family counselling

ØPremarital

Couple/marriage

Parental

ØFamily Providing psycho- education

3.6  Carrying out marriage ongoing reassessment

3.7  Maintaining Client-counsellor relationship

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

 

 

 

3.8 Facilitating client referral

 

 

4

Evaluate marriage and family counselling

3.1 Evaluation Marriage and family counseling session outcome

3.1.1 Use of evaluation tools

3.1.2 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü formative

3.1.3 Client evaluation

3.2. Preparation of marriage and family counselling evaluation report

Ø  Preparation and sharing

 

3.3 Documentation of marriage and family counselling records

Ø  Importance of records keeping in marriage and family counselling

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

4 Terminate marriage and family counselling

4.1 Reviewing of marriage and family counselling outcome goals

 

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care Ø Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  4.4 Outreach services

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

 

         

CHILD AND ADOLESCENT COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/06/6/MA ISCED UNIT CODE: 0923 551 14A

UNIT DURATION: 140 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning; Provide child and adolescent 

Unit Description

This unit specifies the competencies required to provide adolescent counselling. It entails preparing to provide child and adolescent counselling, carrying out child and adolescent counselling, evaluating child and adolescent counselling and terminating child and adolescent counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide adolescent counselling

30

2.    

Carry out adolescent counselling

70

3.

Evaluate adolescent counselling

20

4.

Terminate adolescent counselling

20

Total

140

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

1. 1. Prepare to provide child and adolescent counselling

1.1 Introduction to child and adolescent counselling 

1.1.1 Meaning of terms;

              Ø        Child 

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

 

 

Ø    Adolescent 

1.1.2 Importance of child and adolescent counselling 1.1.3 Child growth and development theories

Ø    Psychodynamic.

Ø    Cognitive

Ø    Behavioral

Ø    Humanistic

1.2  Identification of child and adolescent Counselling venue/room

1.3  Setting up of child and adolescent Counselling venue/room

1.4  Rapport building with the parent/guardian

1.5  Conducting Parental intake interview

1.6  Identification of Parental informed consent form

1.7  Child and adolescent assessment tools

1.7.1 Types and use of child and adolescent counselling tools

Ø    Diagnostic

Statistical Manual

(DSM)

Ø    Relationship tools

Ø    Parenting/parental

Audio-visual reviews Role plays

 

 

tools: parent stress scale, parental bonding scales, parenting questionnaire

Ø  Strength and

difficulty questionnaire

Ø  Suicide scale

Ø  Child Health

Questionnaire

Ø  Impact of event scale

Ø  Child PTSD Scale for

DSM

Ø  Child depression

Inventory

1.7.2 Factors to consider in choice of assessment tools

 

 

2. carry out child and adolescent counselling

2.2 Conduct Initial meeting/contact with the child or adolescent

2.3 Rapport with child or adolescent

2.4 Administration of assessment tools

Ø Important characteristics of a good therapeutic relationship

2.4 Conducting Parent feedback session

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

 

 

              2.4.1      Meaning and

importance of parent feedback session

2.5 Preparation for child and adolescent referrals

Ø  Reasons for referrals

2.6 Development of child and adolescent treatment plan

Ø  Factors to consider when choosing a treatment plan

2.7 Structuring child and adolescent counselling session

2.7.1 Counselling services in child and adolescent counselling:

Ø  Psycho education

Ø  Life skills training

Ø  Vocational/career guidance

Ø  Coaching and mentorship

Ø  Loss, grief and trauma counselling 2.8 Maintain client-counsellor relationship

 

 

3.Evaluate child and adolescent counselling

3.1 Carrying out ongoing child and adolescent reassessment

3.2 Conduct Parent consultation session

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

 

 

3.3 Review of child and adolescent Counseling session outcome

4.1.1 Analysis of assessment outcome

4.1.2 Importance of analyzing assessment outcome

4.1.3 Types of evaluation tools 

Ø  Questionnaires

Ø  Observation

Ø  Portfolios

Ø  Rating scales

Ø  checklist

4.1.4 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü formative

4.1.5 Client evaluation

4.2 Conduct parent/teacher conference

4.3 Preparation of client progress report

4.4 Documentation of report

Role plays

4.Termination of child and adolescent counselling service

4.1 Review of marriage and family counselling outcome goals

 

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor initiated

1.1 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

 

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

 

 

         


ADDICTION COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/07/6/MA ISCED UNIT CODE: 0923 551 15A

UNIT DURATION: 130 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning; Provide addiction counselling

Unit Description

This unit specifies the competencies required to provide addiction counselling. It entails preparing to provide addiction counselling, carrying out addiction counselling, evaluating addiction counselling and terminating addiction counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide addiction counselling

40

2.    

Conduct assessment for addiction

30

3.

Carry out addiction counselling

40

4.

Evaluate addiction counselling

10

5.

Terminate addiction counselling

10

Total

130

 

Learning Outcomes, Content and Suggested Assessment Methods

 

Learning Outcome

Content

Suggested Assessment

Methods

 

86

 

 

 

1.

Prepare to offer addiction counselling

1.1 Introduction to addiction counselling

1.1.1 Definition of key terms Ø Addiction

Ø  Withdrawal syndrome

Ø  Relapse 

Ø  Rehabilitation

Ø  Dependency

1.1.2 Importance of addiction counselling

1.1.3 Types of addiction

1.1.4 Effects of addictions

1.1.5 Prevention of addiction

1.1.6 Factors contributing to need for addiction counselling

1.2 Addiction Counselling venue preparation

1.2.1 Factors to consider when selecting addiction counselling venue

1.3 Identification of contract form 1.3.1 Components of addiction counselling contract

Ø  Name

Ø  Age

Ø  Education level

Ø  Occupation

Ø  Gender

Ø  Contacts

Ø  Position of birth

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

 

 

Ø  Significant contact

1.3.2 Importance of client contract

1.4 Selection of addiction Counselling tools

1.4.1 Types of addiction

Counselling tools

Ø  Diagnostic and Statistical

Manual of Mental

Disorders (DSM5-TR)

Ø  Anxiety inventories

Ø  Suicidal tests

Ø  Panic tests

Ø  Behavioral Checklists

Ø  Michigan Alcoholism

Screening Test (MAST)

Ø  CAGE questionnaire,

Drug Abuse Screening

Test (DAST)

Ø  Alcohol, Smoking and Substance Involvement Screening Tests.

(ASSIST)

Ø  Addiction Severity Index

(ASI)

Ø  Washington Alcohol

Screening Inventory

(WASI)

Ø  Alcohol Use Disorders

Identification Tests

(AUDIT)

 

 

 

 

1.4.2 Factors to consider in choice of assessment tools

1.4.3 Uses of addiction counselling tools

1.5 Identification of treatment plan form 

1.5.1 Components of treatment plan

Ø  Assessment

Ø  Goals

Ø  Interventions

Ø  Timeline

Ø  Evaluation

Ø  Modifications

1.5.2 Factors to consider when choosing a treatment plan

 

 

2.

Conduct client assessment

q Conducting Assessment q Diagnosis client q Types of assessment tools

q q q

Practical Assessment

Third party report

Portfolio of evidence

 

 

 

q

Written assessment

 

 

 

q

Audio-visual reviews

 

 

 

q

 Role plays

 

 

 

q

Case studies

3.

Carry out addiction counselling

2.1 Rapport building in addiction counselling

2.2 Addiction counselling contract completion

2.2.1 Significance of completing addiction contract form

2.3 Administration of assessment tools

 

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

 

 

2.4 Determination of assessment outcome

Ø  Analysis of assessment outcome

Ø  Importance of analyzing assessment outcome

2.5  Completion of treatment plan

2.6  Conduction of addiction counselling

2.7  Ongoing client re-assessment 2.8 Significance of maintaining

Client-counsellor relationship

2.9 Facilitating client referral

 

4. Evaluate addiction counselling

3.1 Evaluation of addiction counselling services

3.1.1 Types of evaluation tools 

ü  Questionnaires ü Observation ü Portfolios ü Rating scales ü checklist

3.1.2 Types of evaluation

ü  Outcome ü Impact ü Psychological ü Summative ü formative

3.1.3 Client evaluation

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

•        Role plays

 

 

 

3.2. Evaluation report

Ø  Preparation and sharing

3.3 Documentation of addiction counselling evaluation reports

Ø  Importance of records keeping in counselling

 

 

 

5.

Termination of addiction counselling service

4.1 Review of outcome goals 4.2Termination process 4.2.1Types of termination

ü Client initiated  ü Counsellor initiated

4.1 Determining continuum of care Ø Psycho-education

Ø  Referral for medical services

Ø  Referral for legal services

Ø  Outreach services

Ø  psychospiritual

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

 

Ø  nutritional

Ø  Economic support

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

             

LOSS, GRIEF AND BEREAVEMENT COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/08/6/MA

ISCED UNIT CODE: 0923 551 16A

UNIT DURATION: 140 Hours

Relationship to Occupational Standards

This unit addresses the unit of learning: Provide loss, grief and bereavement counselling

 

Unit Description

This unit specifies the competencies required to provide Loss, grief and bereavement counselling. It entails Prepare to provide Loss, grief and bereavement counselling, carrying out Loss, grief and bereavement counselling, evaluating Loss, grief and bereavement counselling and terminating to provide Loss, grief and bereavement counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide Loss, grief and bereavement counselling

40

2.    

Carry out Loss, grief and bereavement counselling

40

3.

Evaluate Loss, grief and bereavement counselling

10

4.

Terminate Loss, grief and bereavement counselling

10

5.

Prepare to provide Loss, grief and bereavement counselling

40

Total

140

 

Learning Outcomes, Content and Suggested Assessment Methods

 

 

Learning Outcome

Content

Suggested Assessment

Methods

1.         Prepare to

provide Loss, grief and bereavement counselling

1.1 Introduction to loss, grief and bereavement counselling

1.1.1 Definition of terms

Ø    Loss

Ø    Grief

Ø    Bereavement

1.1.2 Goals of grief counselling

1.1.3 Types of losses

1.1.4 Manifestation of grief

1.1.5 Theories of grief

Ø    Attachment theory

Ø    Psychoanalytic Ø Psychosocial

1.1.6 Stages of grief

Ø    Elizabeth Kubler Ross

 

1.1.7 Factors that hinder grief counselling

1.1.8 Importance of loss, grief and bereavement counselling

1.2  Identification of Counselling venue 

1.3  Setting up Loss, grief and bereavement counselling venue/room 

1.4  Loss, grief and bereavement counselling contract

•           Observation

•           Oral questioning

•           Written tests

•           Case studies

•           Audio-visual reviews

•           Role plays

 

 

Ø  Significance of client contract

 

1.5 Loss, grief and bereavement assessment tools 

1.5.1 Types and use of loss, grief and bereavement counselling tools

Ø  Diagnostic

Statistical

Manual

(DSM)

Ø  Traumatic

Stress

Disorder

(PTSD)tests

Ø  International Classification ofDiseases-11th edition (ICD-

11)

Prolonged Grief Disorders Scale

Grief Experiences Questionnaire

1.5.3 Factors to consider in choice of assessment tools

1.6  Content of treatment plan

1.7  Meaning of referrals forms

 

 

2.

 Carry out Loss, grief and bereavement counselling

2.1 Establishment of rapport 

2.1.1 Ccharacteristics of a good therapeutic relationship

2.2 Completion of Contract and

Intake Forms

Ø  Importance of completing contract and intake forms

2.3 Administration of Assessment

Tools

2.5 Determination Assessment Outcome

2.5.1  Analysis of assessment outcome

2.5.2  Importance of analyzing assessment outcome

2.6  Completion of treatment plan

2.7  Conducting Loss, grief and bereavement counselling session

2.6.1 Types of services 

Ø  Psychological debriefing in Loss and grief counsel - ling

Ø  Conflict management 

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

 

Ø  Coping mechanisms

2.7 Ongoing client reassessment

Ø  Importance of client exploration

2.8  Importance of maintaining client-counsellor relationship

2.9  Facilitating client referral

 

 

 

3.

Evaluate Loss, grief and bereavement counselling

3.1 Evaluation of loss, grief and bereavement counselling

3.1.1 Types of evaluation tools 

ü Questionnaires ü Observation ü Portfolios ü Rating scales ü checklist

3.1.2 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü Formative

3.1.3 Client evaluation

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

3.2 Preparation of Evaluation report

3.3 Documentation of loss, grief and bereavement records

Ø Importance of

Documentation

 

 

4.Termination of Loss, grief and bereavement counselling

4.1 Reviewing of loss, grief and bereavement counselling goals

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

 

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        Lecture chairs

•        Adequate Training aids

 

 

         

 

 

 

 

 

 

 

MODULE VI

         

RESEARCH IN COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/09/6/MA ISCED UNIT CODE: 0021 541 17A

UNIT DURATION: 120 Hours

Relationship to Occupational Standards

This unit addresses the Unit of Learning: Conduct Research in counselling

 

Unit Description

This unit specifies the competencies required to conduct research in counselling. It entails preparing to develop a research proposal in counselling, collecting data in counselling, analyzing data research findings and finally disseminate research findings Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Develop Research proposal

35

2.    

Conduct Data collection

25

3.

Analyse collected Data

25

4.

Prepare and disseminate a research report

35

Total

120

 

 

Learning Outcomes, Content, and Methods of Assessment

Learning

Outcomes 

Content 

Methods of Assessment

 

1. Develop Research proposal

 

1.1 Introduction to research in counselling

1.1.1 Meaning research in counselling

1.1.2 Importance of research counselling

1.2 Research problem identification Ø Literature review

Ø  Literature review analysis

Ø  Research problem analysis

1.3 Research topic approval

 

1.3.1 Research standards and bodies

Ø  African Population and Health Research Centre

1.4 Research proposal development

1.4.1       Formulate Research plan

1.4.2       Scope of the study

1.4.3       Research Timeframe

1.4.4       Research budget

1.4.5       Research sample size

1.5 Research proposal approval

 

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays

2. Conduct Data collection

2.1 Administration of data collection tools

2.1.1 Research tool designs

Observation

Oral questioning

Written tests

Case studies

 

 

2.1.2 Research tool tests

2.1.3 Research tools validity and reliability

2.2 Data collection

2.2.1 Types of data

2.2.2 Methods of data collection

2.2.3 Establishment and training of the data collection team

2.2.4 Ethics in data collection

2.2.5 Steps in data collection

2.2.6 Challenges in data collection

2.3 Organization of data

 

•        Audio-visual reviews

•        Role plays

3. Analyse collected Data

3.1 Data analysis

3.1.1 Importance of data analysis

3.1.2 Process of data analysis

3.1.3 Methods of data analysis

3.1.4 Tools of data analysis

3.1.5 Types of data analysis

3.2 Development of research report

3.2.1 Types of research reports

3.2.2 Characteristics of a research report

3.2.3 Structure of a research report

3.2.4 Steps in research report writing

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

•        Audio-visual reviews

Role plays

 

3.2.5 Significance of a research report

3.3 Generation of research findings 3.4 Coding and presenting analysed data 

 

 

 

4. Disseminates research findings

4.1 Compiling of research report

4.2 Sharing of research report

4.3 Implementation of research findings

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

 

 

Role plays 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

MENTAL ILLNESSES COUNSELLING

 

TVET CDACC UNIT CODE: HW/CU/CP/CR/10/6/MA ISCED UNIT CODE: 0923 551 18A 

UNIT DURATION: 140 Hours

Relationship to Occupational Standards

This unit addresses the unit of competency; Provide mental illnesses counselling

Unit Description

This unit specifies the competencies required to provide mental illnesses counselling. It entails preparing to provide mental illnesses counselling, carrying out mental illnesses counselling, evaluating mental illnesses counselling and terminating mental illnesses counselling.

Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide mental illness counseling

40

2.    

Carry out mental illnesses counseling

80

3.

Evaluate mental illnesses counseling

10

4.

Terminate mental illnesses counseling

10

Total

140

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

1. Prepare to Provide mental illnesses counselling

1.1 Introduction to mental illnesses counselling 1.1.1Definition of terms Ø Mental health

•        Observation

•        Oral questioning

•        Written tests

•        Case studies

 

 

Ø  Mental illness

Ø  Deviant behavior 

Ø  Abnormal psychology

1.1.2 Characteristics of a healthy person

1.1.3 Factors influencing mental health

1.1.4 Importance of mental health

1.1.5 Signs and symptoms of mental illnesses

1.1.6 Types of mental illnesses

1.1.7 Causes of mental illnesses

1.1.8 Mental illnesses Theories

Ø  Psychodynamic theories

Ø  Cognitive theories

Ø  Biological 

Ø  Humanistic

Ø  Social theories 

1.2 Preparation of Mental illnesses Counselling venue 

Ø  Factors to consider when preparing mental illnesses counselling venue

Audio-visual reviews

Role plays

 

 

 

 

1.3 Identification of mental illnesses counselling contract form

1.4 Mental illnesses counselling tools

1.4.1 Types of mental illnesses counselling assessment tools

Ø  Diagnostic Statistical

Manual (DSM 5- TR)

Ø  International

Classification of

Diseases (ICD)

Ø  Post -Traumatic Stress Disorder (PTSD) tests

1.4.2 Uses of mental illnesses assessment tools

1.5 Identification of treatment plan

 

 

 

2

Carry out mental illnesses counselling

2.1 Establishment of rapport

Ø    characteristics of a good therapeutic relationship

2.2 Completion of Contract and

Intake forms

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

Ø  Importance of completing contract and intake forms

Administration of Assessment tools

2.3 Determination of Assessment outcome

2.3.1  Analysis of assessment outcome

2.3.2  Importance of analyzing assessment outcome

2.4  Completion of treatment plan

2.5  Conducting mental illnesses counselling session 2.6.1 Types of services 

Ø  Debriefing

Ø  Support services

Ø  Mental health awareness

Ø  Rehabilitation services

Ø  Crisis Preventive and outreach

2.7 Ongoing client reassessment

Ø  Importance of client exploration

2.6  Importance of maintaining client-counsellor relationship

2.7  Facilitating client referral

 

 

 

 

 

 

 

3

Evaluate mental illnesses counselling

3.3 Evaluation of mental illnesses counselling

3.3.1 Types of evaluation tools 

ü Questionnaires ü Observation ü Portfolios ü Rating scales ü checklist

3.3.2 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü Formative

3.3.3 Client evaluation

3.4  Preparation of Evaluation report

3.5  Documentation of mental illnesses counselling records

            Ø    Importance of

Documentation

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

4. Terminate mental illnesses counselling

4.1 Reviewing of mental illnesses counselling goals

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care

Ø  Psycho education

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

 

         

CRISIS AND TRAUMA COUNSELLING

TVET CDACC UNIT CODE: HW/CU/CP/CR/11/6/MA ISCED UNIT CODE: 0923 551 19A 

UNIT DURATION: 130 Hours

Relationship to Occupational Standards

This unit addresses the unit of competency; Provide crisis and trauma counselling

Unit Description

This unit specifies the competencies required to provide crisis and trauma counselling. It entails preparing to provide crisis and trauma counselling, carrying out crisis and trauma counselling, evaluating crisis and trauma counselling and terminating crisis and trauma counselling.

Summary of Learning Outcomes.

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to Provide Crisis and trauma Counseling

30

2.    

Carry outCrisis and trauma Counseling

80

3.

Evaluate Crisis and trauma Counseling

10

4.

Terminate Crisis and trauma Counseling

10

Total

130

 

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome

Content

Suggested Assessment

Methods

1. Prepare to Provide

Crisis and trauma

Counselling

1.1 Introduction to crisis and trauma counselling

1.1.1 Meaning of;

Ø Crisis

•           Observation

•           Oral questioning

•           Written tests

•           Case studies

 

 

 

Ø  Trauma

1.1.2 Types of;  Ø Crisis

Ø  Trauma

1.1.3 Goals of Crisis and trauma counselling

1.1.4 Manifestation of crisis and trauma

1.1.5 Theories of grief

Ø  Attachment theory

Ø  Psychodynamic

Ø  Cognitive behavioral theory Ø Social learning

1.1.6 Factors that hinder crisis and trauma counselling

1.1.7 Importance of crisis and trauma counselling

1.2 Counselling venue preparation

Ø  Factors to consider when preparing crisis and trauma counselling room

1.3     Identification Crisis and trauma counselling contract form

1.4     Crisis and trauma contract assessment tools

Audio-visual reviews

Role plays

 

 

 

 

1.6.1 Types of crisis and trauma counselling tools

Ø  Diagnostic Statistical

Manual (DSM5-TR)

Ø  International

Classification of

Diseases (ICD-11)

Ø  Personality tests

Ø  Post-Traumatic Stress

Disorder (PTSD) tests

Ø  Crisis Assessment

Tools (CAT)

1.4.2 Uses of crisis and trauma counselling tools

1.4.3 Factors to consider in choice of assessment tools

1.5 Identification of treatment plan

 

 

5

Carry out Crisis and trauma Counselling

 

2.1 Establishment of rapport 

2.1.1 characteristics of a good therapeutic relationship

2.2 Completion of Contract and

Intake forms

Ø Importance of completing contract and intake forms

2.3 Administration of Assessment tools

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

 

 

2.4 Determination Assessment outcome

2.4.1 Analysis of assessment outcome

2.4.2 Importance of analyzing assessment outcome

2.5 Completion of treatment plan

2.6 Conducting crisis and trauma counselling session 2.6.1 Types of services 

Ø  Debriefing

Ø  Support services

Ø  Mental health awareness

Ø  Rehabilitation services

Ø  Crisis Preventive and outreach

2.7 Ongoing client reassessment

Ø  Importance of client exploration

2.7  Importance of maintaining client-counsellor relationship

2.8  Facilitating client referral

 

 

 

6

Evaluate Crisis and trauma Counselling

 

3.1 Evaluation of crisis and trauma counselling

3.1.1 Types of evaluation tools 

ü Questionnaires

Observation

Oral questioning

Written tests

Case studies

 

 

ü Observation ü Portfolios ü Rating scales ü checklist

3.1.2 Types of evaluation

ü Outcome ü Impact ü Psychological ü Summative ü Formative

3.1.3 Client evaluation

3.2  Preparation of Evaluation report

3.3  Documentation of crisis and trauma counselling records

Ø Importance of

Documentation

Audio-visual reviews

Role plays

 

4. Terminate Crisis and trauma Counselling

 

4.1 Reviewing of crisis and counselling goals

4.2 Termination process 4.2.1 Types of termination

ü Client initiated  ü Counsellor

initiated

4.3 Providing continuum of care

Ø Psycho education

Observation

Oral questioning

Written tests

Case studies

Audio-visual reviews

Role plays

 

 

Ø  Referral for medical services 

Ø  Referral for legal services

Ø  Outreach services

 

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids

COUNSELLING SERVICES MANAGEMENT

TVET CDACC UNIT CODE: HW/CU/CP/CR/12/6/MA ISCED UNIT CODE: 0923 551 20A

UNIT DURATION: 100 Hours

Relationship to Occupational Standards

This unit addresses the Unit of Learning: Manage counselling services

Unit Description

This unit specifies the competencies required to provide managerial counselling services. It entails preparing to provide managerial counselling services, carrying out managerial counselling services, evaluating managerial counselling services and terminating managerial counselling services. Summary of Learning Outcomes

By the end of this unit, the learner should be able to:

S/No

Learning Outcomes

Duration (Hours)

1.    

Prepare to provide managerial functions in counselling 

40

2.    

Carry out management functions in counselling 

40

3.

Evaluate counseling services

20

Total

100

 

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcomes

Content

Suggested Assessment

Methods

1. Prepare to provide managerial functions in counselling

1.1 Introduction to manage counselling services

1.1.1 Development of workplans and budgets

1.1.2 Procurement of supplies

§  Observation

§  Oral questioning

§  Written tests

§  Case studies

 

 

1.2 Legal documents 

Ø  Counsellors and psychologist Act 2014

Ø  Ethical codes

Ø  Education Act

Ø  Lease Agreement

Ø  Data protection Act

1.3 Mobilization of Management

Resources

Ø  Material and nonmaterial resources

Ø  Human and non-human resources

1.4 Meaning of counselling service charter 

 

1.4.1 Development of counselling service charter 

1.5 Standard operation procedures

1.5.1       Definition of standard

operation procedures

1.5.2       Importance of standard operating procedures

1.5.3       Types of standard operation procedures

Ø  Code of ethics: Kenya

Counsellors and

Psychologist Association

KCPA code of ethics

(2022)

§

§

Audio-visual reviews Role plays 

 

 

Ø  Guidelines that regulate the profession of counselling: Counsellors and Psychologists Act

(2014)

Ø  American Counselling

Association ACA

Ø  British Association of

Counsellors and

Psychotherapists

(BACP)

Ø  National Campaign

Against Drugs and

Substance Abuse

(NACADA)

1.6 Identification of monitoring and evaluation tools 

1.6.1 Types of monitoring and evaluation tools

Ø  Questionnaires

Ø  Observation

Ø  Portfolios

Ø  Rating scales

Ø  Checklist

 

 

 

2. Carry out management functions in counselling

2.1 Importance of legal documents

2.2 Management functions  Ø Planning

Ø  Coordinating

Ø  Recruiting

Ø  Staffing

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews

 

 

Ø  Supervision

Ø  Staffing

Ø  Coordination

Ø  Organization

Ø  Budgeting

2.3  Duties are assigned

2.4  Supervision of duties

 

§

Role plays

3. Evaluate counselling services

3.1 Administration of monitoring and evaluation tools

 

3.1.1 Develop monitoring and evaluation tools

3.1.2 Structure of counselling, monitoring, and evaluation tools

3.1.3 Factors to consider when developing evaluation tools

3.1.4 Importance of evaluating counselling services

3.1.5 Challenges encountered when monitoring and evaluating counselling services

3.2 Carry out data analysis 

3.3 Prepared and shared a report 

§

§

§

§

§

§

Observation

Oral questioning

Written tests

Case studies Audio-visual reviews Role plays 

 

3.4 Document management of counselling services

 

Suggested Methods of Instruction

•        Practical

•        Projects

•        Demonstrations

•        Group discussion

•        Direct instruction

•        Case studies

•        Role play

•        Simulation

Recommended Resources for 25 Trainees

•        1 Projector

•        1 Printer

•        2 laptops

•        1 Instruction room

•        25 Lecture chairs

•        Adequate Training aids